Why is following the in-flight service manual crucial during emergencies?

Following the in-flight service manual during emergencies is crucial because it ensures adherence to standard procedures and safety measures. The primary role of this manual is to provide established protocols that are designed to protect both passengers and crew in high-stress situations. During an emergency, it is vital that all crew members act efficiently and consistently, as deviations from established procedures can lead to confusion and potentially increase risk.

The manual contains specific instructions on how to respond in various emergency scenarios, including evacuations, medical emergencies, and other safety-related situations. By following these prescribed procedures, flight attendants can ensure that the actions taken align with safety regulations and best practices, facilitating a coordinated response that minimizes risks to everyone on board. This structured approach is critical for effective communication and action during emergencies, helping to ensure that all crew members and passengers are accounted for and safe.