What should a flight attendant do if a passenger is visibly distressed?

A flight attendant should approach the passenger to offer assistance and reassurance when a passenger is visibly distressed. This approach is fundamental to the role of a flight attendant, as it demonstrates empathy and a commitment to passenger safety and well-being. By addressing the situation directly, the flight attendant can help to alleviate the passenger's distress, which may involve providing comfort, offering help, or facilitating communication with other crew members or medical personnel if necessary.

This proactive behavior also helps to maintain a calm atmosphere on the flight and can prevent the situation from escalating. Flight attendants are trained to recognize and respond to emotional and behavioral cues, making it essential for them to engage with distressed passengers rather than ignoring the situation or focusing solely on other tasks. Providing reassurance can sometimes be all it takes to help a passenger feel more secure and supported during their journey.